Privacy Policy

Introduction

Greenroad Nigeria Limited (“Greenroad,” “we,” “us,” or “our“) respects your privacy and is committed to protecting the personal information of visitors, filmmakers, producers, content owners, clients, subscribers, customers, partners, and other users of our website.

This Privacy Policy explains how Greenroad collects, uses, stores, protects, and may disclose personal information when you visit or interact with our website, use our services, subscribe to our communications, submit an enquiry, purchase a product or service, or otherwise engage with Greenroad.

Greenroad operates primarily from Nigeria and seeks to handle personal information in accordance with applicable Nigerian data-protection requirements, including the Nigeria Data Protection Act 2023, as well as applicable international privacy principles where they apply to our activities.

Information We May Collect

Depending on how you interact with Greenroad, we may collect:

Identity Information

  • Full name
  • Company or production company name
  • Professional title
  • Country or general location

Contact Information

  • Email address
  • Telephone number
  • Business address
  • Social-media or professional profile information voluntarily provided

Business and Content Information

  • Film or television title
  • Production information
  • Metadata
  • Cast and crew information
  • Content ownership information
  • Distribution information
  • Artwork and promotional materials
  • Film masters, trailers, captions, subtitles and other submitted assets

Technical Information

We may automatically collect certain information such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Referring website
  • Pages visited
  • Approximate location
  • Date and time of access
  • Website interaction and usage information

Transaction Information

Where you purchase a Greenroad service or product, we may receive information necessary to process or document the transaction. Payment-card or banking details may be processed by third-party payment providers rather than stored directly by Greenroad where applicable.

Communications

We may retain communications you send to us, including enquiries, customer-service requests, feedback and business correspondence.

How We Use Personal Information

Greenroad may use personal information to:

  • Provide and manage our services.
  • Process enquiries and service requests.
  • Manage film-distribution and aggregation projects.
  • Communicate with filmmakers, producers and clients.
  • Perform QC and content-delivery operations.
  • Process purchases and payments.
  • Deliver training, consulting and digital products.
  • Send newsletters and marketing communications where permitted.
  • Improve our website and services.
  • Understand website traffic and audience behaviour.
  • Measure advertising and marketing performance.
  • Prevent fraud, abuse and unauthorized access.
  • Maintain website security.
  • Comply with legal and regulatory obligations.
  • Establish, exercise or defend legal claims.
  • Protect Greenroad, our clients, users and business partners.

Legal Basis for Processing

Where applicable, Greenroad may process personal information on the basis of:

  • Your consent;
  • Performance of a contract or steps requested before entering into a contract;
  • Compliance with a legal obligation;
  • Protection of legitimate business interests;
  • Other lawful grounds permitted under applicable data-protection law.

Where processing is based on consent, you may withdraw that consent, subject to applicable legal limitations.

Newsletter and Marketing

If you voluntarily subscribe to Greenroad’s newsletter, mailing list, updates or promotional communications, we may use your contact information to send information relating to:

  • Film distribution;
  • Digital aggregation;
  • Industry developments;
  • Greenroad services;
  • Training;
  • Digital products;
  • Articles and educational resources;
  • Promotional offers;
  • Events and announcements.

You may unsubscribe from marketing communications at any time using the unsubscribe mechanism provided or by contacting us.

Blog and Website Content

Greenroad may publish articles, educational materials, industry analysis, interviews, film-distribution information, and other editorial content. If you submit information for publication, you agree that Greenroad may use that material for the purpose for which it was submitted, subject to any separate agreement between you and Greenroad.

Cookies and Similar Technologies

Greenroad uses cookies and similar technologies to operate, secure, analyze and improve the website. Some cookies may be strictly necessary, while others may be used for analytics, personalization, marketing or advertising.

Where applicable, Greenroad will request consent before placing non-essential cookies and will provide a mechanism for users to change or withdraw their cookie preferences. For more information, see our Cookie Policy.

Advertising and Website Monetization

Greenroad may monetize portions of its website through:

  • Display advertising;
  • Advertising networks;
  • Sponsored content;
  • Affiliate arrangements;
  • Promotional partnerships;
  • Other legitimate digital advertising models.

Third-party advertising providers may use cookies, pixels, or similar technologies to measure advertising performance or provide relevant advertising, subject to applicable law and the user’s consent where required. Greenroad does not guarantee that advertisements appearing on the website represent Greenroad’s endorsement of the advertised products or services.

Third-Party Service Providers

We may use trusted third-party providers to support our operations, including providers for:

  • Website hosting;
  • Analytics;
  • Email delivery;
  • Payment processing;
  • Cloud storage;
  • Cybersecurity;
  • Advertising;
  • Customer support;
  • Content management;
  • Professional services.

Such providers may process information on our behalf or independently according to their own privacy policies and contractual obligations.

International Transfers

Because Greenroad works with international distribution partners and technology providers, personal information may in some circumstances be processed or stored outside Nigeria. Where applicable, Greenroad will take appropriate steps required by applicable law for lawful international transfers and appropriate protection of personal information.

Data Retention

Greenroad retains personal information only for as long as reasonably necessary for the purposes for which it was collected, including contractual, operational, legal, accounting, security and dispute-resolution requirements. Different categories of information may therefore be retained for different periods.

Data Security

Greenroad takes reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Your Privacy Rights

Subject to applicable law, you may have rights including:

  • Access to your personal information;
  • Correction of inaccurate information;
  • Request for deletion or erasure;
  • Restriction or objection to certain processing;
  • Withdrawal of consent;
  • Data portability where applicable;
  • The right to complain to the appropriate data-protection authority.

Greenroad may need to verify your identity before fulfilling certain requests.

Children's Privacy

Greenroad’s services and website are primarily intended for adults and professional users. We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law. If you believe a child has provided personal information to us improperly, please contact us.

Changes to This Privacy Policy

Greenroad may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business operations. The updated version will be published on this website with a revised “Last Updated” date.

Contact

For privacy-related questions or requests:

Greenroad Nigeria Limited
Lagos, Nigeria
Email: info@greenroadng.com